Your details.
Handled with care.

Who is responsible

This House of Fay website is operated by Ophenr B.V., trading under the name Me & West, Dutch trade register number 77814959. Ophenr B.V. is responsible for personal data processed through this website and enquiries addressed to us.

Correspondence: Strawinskylaan 257, 1077 XX Amsterdam, The Netherlands. For privacy questions or requests, call +31 20 747 11 49, write to this address, or contact +966 59 704 0271 via WhatsApp.

When you contact us

There is no registration form on this website. We use the contact details and information you choose to share to respond and discuss your enquiry. Providing information is voluntary; without a way to reply we may be unable to help.

Our basis is our legitimate interest in responding to business enquiries and developing relevant relationships. Where you request steps towards a contract with you, we process the necessary information for those steps. We do not use this website for automated decisions or profiling.

Website and hosting

The website is hosted with Mijndomein. Web servers may record your IP address, requested pages, browser information and access times to deliver and protect the site. Necessary operational and security processing is based on our legitimate interest in a reliable, secure website.

We have not added analytics, advertising trackers or marketing cookies. Images, fonts and films are served with the website rather than through embedded social media services.

WhatsApp and service providers

WhatsApp links open an external service, sometimes with a suggested message. Nothing is sent until you send it yourself. WhatsApp processes information under its own privacy policy, including international processing arrangements. You may choose phone or post instead.

Hosting and communications providers may process information needed to provide their services. Information may also be disclosed where required by law. We do not sell your personal data.

Retention

Enquiry information is kept for as long as necessary to answer you and manage any ongoing discussion or relationship. Longer retention may be necessary for legal obligations or legal claims. Technical logs are subject to the hosting service’s configuration and security requirements.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. If processing relies on consent, you may withdraw it. Contact us using the details above; we may need to verify your identity.

You may complain to the Dutch Autoriteit Persoonsgegevens or another competent supervisory authority. We update this notice when our website or contact arrangements change.